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  • Updated : 29 Nov 2024

Features That An On-Demand Grocery App Must Include

The grocery app market has been experiencing exponential growth in recent years due to the increasing demand for convenience and the rapid adoption of digital platforms. With online grocery shopping becoming a mainstream trend, apps like BigBasket and others are driving a digital transformation in the retail sector

Highlights

  • The global online grocery market is projected to grow at a CAGR of 25.7% from 2022 to 2030, reaching a value of $2.2 trillion by 2030
  • Over 70% of consumers worldwide have used an online grocery app at least once in the past year, indicating widespread acceptance
  • Businesses incorporating grocery app features have reported a 30-40% increase in sales, emphasizing the importance of app-based solutions in boosting sales
  • 85% of users prefer apps with personalized recommendations and seamless navigation, making grocery app design a critical factor in user retention
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Co-Founder

Harsh Abrol Digittrix Blog Author Image

5 min read

With Over 14 years of Experience in the IT Field, Helping Companies Optimise there Products for more Conversions

Image showing a phone screen in which a man on a scooter is coming out which highlights the features of the grocery delivery app

Introduction

Customers have a positive user experience with mobile apps, and they save time as a result. Businesses have discovered a golden route to reach out to their potential buyers because of the rise in mobile phone usage. As a result, every business owner, from travel and fashion to utilities, is attempting to make their firm easily available via a mobile interface. Online grocery shopping is currently the most popular on-demand sector among various on-demand industries.

More and more consumers prefer to have their groceries delivered to their door because it is convenient, incredibly convenient.  On-demand grocery delivery apps are taking the supermarket industry by storm. It doesn't even matter what time you wake up, you can find everything you need at home without having to make extra trips in the middle of the night! 

How Grocery Apps are Reshaping the Way user Shop for Groceries

Grocery app features are in the process of changing the grocery shopping experience to smart, personal, and quick. Customers can reorder in a single click, they are offered products that they like, and they get them delivered at their doorstep at convenient times. These apps are not only helping users reduce their time needs but also in the process introducing them to newer products and making their grocery expenditure more efficient.

Convenience at Your Fingertips

Gone are the days of spending hours navigating crowded aisles and waiting in long checkout lines. Apps like BigBasket bring the supermarket to your smartphone, enabling you to browse and shop for groceries from the comfort of your home. With just a few taps, you can create your shopping list, select the items you need, and schedule a convenient delivery or pick-up time.

Wide Variety of Products

On-demand grocery apps offer an extensive range of products, providing customers with access to a wide selection of fresh produce, pantry staples, household items, and even specialty products. Whether you're looking for organic, gluten-free, or international ingredients, these apps cater to diverse dietary preferences and offer personalized recommendations based on your shopping history.

Time and Money Savings

By eliminating the need for physical store visits, on-demand grocery apps save you valuable time that can be better spent on other activities. Additionally, these apps often feature special deals, discounts, and loyalty programs that can help you save money on your grocery purchases. Furthermore, you can compare prices and read reviews before making a purchase, ensuring that you make informed decisions and boost sales for the vendors.

Customizable Shopping Experience

On-demand grocery apps allow you to customize your shopping experience according to your preferences. You can create personalized shopping lists, save favorite items for future purchases, and even set up recurring orders for frequently bought products. The grocery app design also provide the flexibility to modify your order up until the last minute, accommodating any changes or additions you may have.

Efficient Delivery and Pickup Options

One of the key advantages of on-demand grocery apps is the flexibility they offer in terms of delivery and pickup options. Whether you prefer to have your groceries delivered straight to your doorstep or opt for curbside pickup, these apps provide convenient solutions to fit your schedule. Many apps offer real-time order tracking, ensuring transparency and peace of mind throughout the delivery process. This is where online delivery solutions play a critical role in meeting customer needs effectively.

Enhanced Customer Support

On-demand grocery apps prioritize customer satisfaction and offer responsive customer support channels. In case of any issues or concerns with your order, you can easily reach out to the support team through the app and expect prompt assistance. This level of support adds an extra layer of convenience and reliability to the overall grocery shopping experience.

Features That An On-Demand Grocery App Must Include

On-demand grocery delivery apps offer all manner of handy features that make ordering groceries more convenient than ever before. The app has allowed small service providers and start-ups to offer their products without investing a large amount of money and hence, the app market is growing rapidly.

Push Notifications

One of the most important features of any grocery delivery app is push notifications. This will allow users to know when their order is ready and when it has been delivered. Customers can also get notified about new products, promotions, and discounts. This can help them make better choices when shopping for groceries.

Search and Filter

One of the best features of an on-demand grocery delivery app is search and filter. It allows users to filter their searches by items they have not purchased yet or those they want to purchase in bulk. They can also filter by price range, brand name, quantity, etc., making it easier to find what they are looking for at a reasonable price point.

Order Tracking and Status

The order tracking feature allows users to track the progress of their delivery from the time it is placed until it arrives at its destination. This can be done through push notifications or through an in-app chat window during any stage of delivery. In addition, users can also check out order statuses from their mobile app by simply entering their delivery address while in the store or while waiting for their order to be picked up by one of their drivers.

Customer Review and Rating

Customers love reviews from other people just like them who have used this app before so they can trust what other people say about it too! This helps build trust with potential customers who might not know much about this app yet but would like to try it out first before deciding whether or not they want to use it.

Product Price Comparison

Price comparison is another essential function of a grocery shopping app because most people start their shopping by researching and comparing products, pricing, and quality. Customers can use this function to find products without having to leave the app.

Multiple Payment alternatives that are safe and secure

Grocery shopping is usually a routine job; yet, in order to provide customers with unsurpassed convenience, grocery shopping apps must provide diverse and secure payment ways. Customers should be able to pay using cash, credit and debit cards, digital wallets, PayPal, Net banking, and other methods. You can also add a feature like virtual points, which work as reward points for purchases, to encourage loyalty among your customers.

In-app Chatting

On-demand grocery delivery apps are designed to help customers get their groceries delivered on time. But what about if you need help? Now, you can get it from your online grocery app! On top of offering a simple and convenient way to order groceries, these apps allow users to chat with the customer service team when they need help.

Cybersecurity

One of the most important features of an on-demand grocery delivery app is cybersecurity. The app must have strong security features as it deals with sensitive data such as login credentials and payment details of customers. It should also make sure that these data are safe at all times, which means it must use advanced encryption technology to protect them from unauthorized access.

Subscription

With an online grocery app, you can take up a subscription. If you find a product that you want to order but don’t have time to pick it up from a store, then you can simply use the app to have the product delivered to your doorstep.

All of these features are essential in any grocery mobile app. As a result, any entrepreneur or business owner considering developing a grocery mobile app should focus on all of these aspects. For your grocery store, hire the best software development, team. So, with the correct IT solution, you may enter this booming business and be the next Top Grocery store in the online grocery industry.

Build a On Demand Grocery App with Digittrix

An on-demand grocery app is thus a great tool to organize oneself and have grocery delivery available at the tap of a button at any time one needs it. Some of the necessary components are the application should have a friendly interface seech, shopping lists, and an orders and spends tab. Do you seek an application that would be rather useful and personal to your shopping tendencies? It is therefore important to find an app with an easy to navigate interface, easy to use tools, and its user’s rating and reviews of the app. If you want to develop your app like this contact Digittrix.

Build an on-demand grocery mobile app with us , We are a leading mobile app development Company with 14 years of Experience and having expert mobile developers at DIGITTRIX!

If you too want to build a grocery mobile app and are unsure of how to begin the process, schedule your appointment or book your consultation today with our expert technical managers by calling +91 8727000867

or write to us for all your queries at digittrix@gmail.com

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FAQ About Features That An On-Demand Grocery App Must Include

There are seven popular features that should be present in a grocery app they include push notifications, search and filtering, order tracking, customer reviews, price comparison, multiple payment options, in-app chatting, cybersecurity, and subscription features.

Cybersecurity is crucial to ensure that a user’s data such as payment details and login information do not fall into the wrong hands. The protection of users’ data is maintained by the use of strong encryption and security standards to prevent hacking and other forms of attacks.

Features in grocery delivery that enable the users to monitor the state of their order from the time it was placed to the time it was delivered include an order tracking system that provides updates through notification or in-signal for convenience.

A grocery app should offer multiple payment options, including cash, credit/debit cards, digital wallets, PayPal, and Net banking, to provide customers with flexible and secure ways to complete their purchases.

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