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  • 09 Jun 2022

On-demand App Features That You Cannot Overlook

Mobile app development has become an integral part of every business. The rise in smartphone use is one of the main reasons for this growth. In fact, according to a recent report by Google, over 83.72% of people now own a smartphone.

Online shopping is also booming thanks to mobile apps. According to Statista, online shopping revenue in 2017 was over $520 billion worldwide and this number is expected to grow by more than 13% annually from 2019 to 2024. In fact, mobile commerce sales will account for more than half (52%) of all retail eCommerce sales by 2025!

Mobile apps are considered to be an essential part of every company's marketing strategy as they can help drive more leads and conversions than any other marketing channel.

And On-demand mobile app and web development is the best way to get your business online. It is one of the fastest and most cost-effective ways to launch an application on the market.

What are on-demand mobile apps?

On-demand mobile apps are applications that allow users to request and access various services or products instantly using their smartphones or mobile devices. These apps connect customers directly with service providers or vendors, eliminating the need for traditional intermediaries. 

On-demand mobile apps typically offer a wide range of services, including transportation, food delivery, grocery shopping, house cleaning, beauty services, handyman services, and much more. They leverage the power of mobile technology and location-based services to match users' requests with available service providers in their vicinity. 

These apps provide a convenient and efficient way for users to access services whenever they need them. Users can simply open the app, specify their requirements, and choose from available service providers. The app handles coordination, and payment processing, and sometimes even provides real-time tracking and communication features. 

Service providers who join these platforms can benefit from increased visibility and a larger customer base. They can receive service requests through the app and manage their schedules accordingly. The on-demand model often offers flexibility, allowing providers to work when it suits them. Overall, on-demand mobile apps have revolutionized the way people access services, making them more convenient, efficient, and accessible. They have become an integral part of the sharing economy, connecting users and service providers in a seamless and user-friendly manner.

Essential features of an On-demand app

So what are the essential features that you cannot overlook when developing an On-demand mobile app? Here are ten:

Search and Filter

This feature allows users to search for products using filters like color, size, price range, or any other type you may want to include. The filter should be easy to use and understand. Users are always looking for something new and unique on the internet, so your on-demand application should have the ability to search and filter products according to their needs. This feature will help your best on-demand apps stand out from other similar On-demand mobile apps available in the market.

Push Notifications

Push notifications are another important feature that should be included in your app to send alerts or messages to users’ smartphones whenever there is an update on their orders or orders from customers that follow them. With push notifications, you can inform customers about any upcoming sale or product launch so that they can get ready beforehand and visit your store at the right time to buy it without any delay. This feature helps in improving customer engagement, which leads to increased sales.

Order Tracking

This feature allows customers to track their orders at any time and see where their items are located in real time so that they know when they will receive them. It can also send notifications if there are delays with shipping or if there are issues with products being ordered by customers. This helps build trust between businesses and customers, leading to repeat visits and purchases!

Customer Reviews and Ratings

Reviews and ratings are essential when it comes to customer satisfaction. Reviews and ratings are the first things that come up when someone searches for your business on any search engine. Customer reviews and ratings tell whether your business is worth visiting or not.

Customer Order History

The order history feature is important for businesses that sell products or services via their on-demand application. It helps them track their sales performance over time and makes it easier for customers to reorder previously purchased items. This feature also enables businesses to increase customer loyalty by offering discounts and other incentives through promotions that are time-sensitive in nature.

Payment Gateways

The payment gateways feature allows users to make payments for any purchases they make through your app or website. You can choose from a number of different payment gateways such as Stripe, PayPal, Braintree, Square, Stripe, etc., which can be integrated into your app or website easily.

Real-time Analytics

Real-time analytics is an important feature for both mobile apps and websites because it helps you understand which part of your website needs improvement. It allows you to track everything from customer sentiment to user engagement so that you can make necessary changes based on the data gathered through these analytics tools.

In-app Chatting

Chatting is another feature that is becoming more popular among businesses. Chatting with your customers while they use your on-demand application is an effective way of getting feedback from them about their experience with it, which helps in improving the overall quality of service offered by your company. It allows customers to communicate directly with staff members through the app without having to leave their page or email them directly. Chatting also allows businesses to answer questions quickly and efficiently without losing any potential sales opportunities.

Recommendation Engines

Recommendation engines are used to suggest products that are similar to those already liked by users, based on their previous purchase history and other preferences. This feature helps businesses increase their sales by recommending relevant products based on user data collected from various sources such as social media platforms, online stores, etc.


One of the biggest challenges facing businesses today is cybersecurity, especially when dealing with data related to customers or employees. It is becoming more important every day as people become more aware of online threats and data breaches. With cybersecurity in place, your on-demand mobile application will be protected against malware, phishing attacks, and other cyber threats.

It's important that when choosing an on-demand mobile app development company, you select one that has excellent cybersecurity protocols in place. This ensures that your data is safe from hackers and other malicious entities who may be looking to steal your information or use it for fraudulent purposes.

A well-known example of an on-demand mobile app

One famous example of an on-demand mobile app is Uber. Uber revolutionized the transportation industry by connecting passengers with drivers through a user-friendly app. Users can request a ride with just a few taps on their smartphones and track the driver's location in real time. Uber offers various types of rides, including economy, luxury, and shared options, providing convenience and flexibility to its users. This on-demand app model has since been adopted by many other industries, such as food delivery (e.g., Uber Eats), home services (e.g., TaskRabbit), and even healthcare (e.g., Doctor on Demand).


These are the things that you absolutely must include in order to improve user experience and achieve your scaling goals.

When you're launching a new app, it's tempting to want to get every last feature in there, but if you're not careful, you might end up with an unwieldy product that doesn't really do anything well. That's why we recommend you consider all of these things when getting started on your next project—but if all this feels like a little too much work and a lot too soon, consider reaching out to an On-demand mobile app development company.

We have a team of dedicated designers and developers ready to jump into action at a moment's notice, meaning that we can take care of all the intricate details of your idea without needing anything more than the basic concept. Request a  free consultation with Digittrix right now.



Written by Harsh Abrol
A seasoned software developer and technology enthusiast who has over 10 years of experience in the field

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